Privacy Policy
Effective Date: August 20, 2025
1. Introduction
Atlas Electrical, Air Conditioning, Refrigeration & Plumbing Services, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
a. Information You Provide Directly:
- Name
- Email address
- Phone number
- Billing and mailing address
- Payment information
- Any other information you choose to provide
b. Information Collected Automatically:
- IP address
- Browser type and version
- Operating system
- Access times and referring website addresses
- Usage data and activity on our website
c. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience and analyze usage.
3. How We Use Your Information
- Provide and manage our services
- Process transactions and send related information
- Respond to inquiries, requests, and customer support
- Send administrative or promotional communications (you may opt out)
- Improve our website, services, and marketing efforts
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with third parties only when necessary to:
- Provide services (e.g., payment processors, subcontractors)
- Comply with legal requirements
- Protect our rights and prevent fraud
- With your explicit consent
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data (where applicable)
- Opt out of marketing communications
To exercise these rights, contact us at: office@atlasrgv.com or 956-585- 7775
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.
SMS Terms & Conditions
By opting into SMS communications from Atlas Electrical, Air Conditioning, Refrigeration and Plumbing Services, Inc. ("we", "us", or "our"), you agree to receive recurring text messages related to our services, including appointment reminders, promotions, service updates, and customer support. Message and data rates may apply. Message frequency may vary.
1. Opt-In Consent
By providing your mobile number and selecting to receive SMS messages, you consent to receive automated or manual text messages from us. Your consent is not a condition of any purchase.
2. Message Types
- Appointment confirmations or reminders
- Service updates or follow-ups
- Promotional offers or surveys
- General customer service communications
3. Opt-Out Instructions
You can cancel SMS messages at any time by replying:
- STOP to unsubscribe from all messages
- HELP to receive help or contact info
After you send STOP, you will receive a confirmation message and no further messages will be sent.
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Check with your wireless provider for details.
5. Carriers & Delivery
SMS message delivery is subject to your mobile carrier’s network availability. We are not liable for delayed or undelivered messages.
6. Supported Carriers
Major U.S. carriers are supported, including AT&T, Verizon, T-Mobile, Sprint, and others. Some smaller carriers may not support SMS messages from our system.
7. Privacy
Your personal information will be handled in accordance with our Privacy Policy. We do not sell or rent your phone number.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, our SMS Terms and Conditions, or our data practices, please contact us:
Atlas Electrical, Air Conditioning, Refrigeration and Plumbing Services, Inc.
705 S ALTON BLVD
ALTON, TX 78573
Email: office@atlasrgv.com
Phone: 956-585-7775